Catalonia Yucatan Beach Resort & Spa, Puerto Aventuras

My stay at the hotel had its ups and downs. The food was quite good, with a nice selection, and the staff were amazing, particularly at the restaurant. However, the service at the bar was painfully slow, and the noise level from other guests made it hard to relax. While I enjoyed some dining experiences, there were others that didn't meet expectations, and the rooms could definitely use an update.

We had a mixed experience at this hotel. While the beautiful grounds and helpful staff made our stay enjoyable, the rooms left much to be desired, especially regarding maintenance and cleanliness. The dining options were varied and mostly good, though the beach was a letdown due to its size and seaweed issue.

My stay was quite frustrating due to a major lack of organization, especially with the guest services and COVID testing, which made everything more stressful than necessary. On the plus side, I enjoyed the buffets and the pool activities were decent. However, I wouldn't recommend this place due to the consistent issues we faced.

Overall, the hotel provided an average experience for what we paid. The food options were decent, with a great variety, and the beach had clear warm water, but the room's air conditioning was a letdown, and seating by the beach was a struggle. The staff at the bars were fantastic, making our time more enjoyable, although the entertainment felt limited.

We had a wonderful visit that exceeded our initial concerns! The room was clean and tidy, and the entertainment team made our experience truly enjoyable. However, we did face some challenges with the check-in process and certain service aspects that could improve. The beach wasn't perfect, but the activities were a highlight, especially thanks to the dedicated staff.